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- Include popup returns & refunds
Include popup returns & refunds
Returns & Refunds
- Our products are made especially for you, so unwanted items cannot be returned or refunded
- We offer full refunds or replacements for any items that got lost or damaged during transit
- We offer refunds or replacements for incorrect orders
- Claims for damaged or incorrect orders must be submitted via email within 14 days of delivery
- Damaged or incorrect items must be returned within 30 days of delivery
- Packaging and shipping receipts (delivery & return) must accompany any claim for faulty orders
- Return delivery cost will be reimbursed if/when the claim is honoured
- See conditions and procedure in our Returns & Refunds page