Include popup returns & refunds

Returns & Refunds

  • Our products are made especially for you, so unwanted items cannot be returned or refunded
  • We offer full refunds or replacements for any items that got lost or damaged during transit
  • We offer refunds or replacements for incorrect orders
  • Claims for damaged or incorrect orders must be submitted via email within 14 days of delivery
  • Damaged or incorrect items must be returned within 30 days of delivery
  • Packaging and shipping receipts (delivery & return) must accompany any claim for faulty orders
  • Return delivery cost will be reimbursed if/when the claim is honoured
  • See conditions and procedure in our Returns & Refunds page